Catalog
mail@funpadel.pt
073-414-20-30
When you create an account on funpadel.pt, you can track your orders, review your purchase history, and manage your personal data and preferences.
Creating an account is optional but required to access your order history, loyalty benefits, and personalized offers.
You may delete your account at any time.
Data processed: name, surname, email, address, phone number, purchase history, product preferences, browsing history.
Retention period: until account deletion or 2 years after the last activity.
Legal basis: performance of a contract and legitimate interest.
Fun Padel offers a loyalty program that allows you to accumulate cashback in the form of bonus points, which can be used as discounts on future purchases.
Participation in this program is voluntary and depends on your consent at the time of registration.
Managing this program requires processing certain data to calculate, credit, and manage your bonus balance and related benefits.
Data processed: name, surname, email, phone number, purchase history, transaction value, customer number, and bonus balance.
Retention period: until account deletion or 2 years after the last activity.
Legal basis: performance of a contract and consent of the data subject.
Data sharing: information is used exclusively by Fun Padel and is not shared with third parties, except where required by law.
Fun Padel may send you marketing communications, newsletters, or personalized offers only with your prior consent.
You may unsubscribe or change your communication preferences at any time.
Data processed: name, email, purchase history, product preferences, browsing history.
Retention period: 3 years after the last contact.
Legal basis: consent of the data subject.
Automated decisions: Fun Padel may perform customer segmentation based on purchase history, but no automated decisions with legal effects are ever made.
Payments made on our website are securely processed through Stripe, PayPal, Apple Pay, and Google Pay, in accordance with Directive (EU) 2015/2366 (PSD2).
Payment data is encrypted and transmitted directly to the payment service providers; Fun Padel does not store or access your card details.
Data processed: name, email, billing address, order value, payment method, purchase date.
Retention period: for the period required to comply with legal and tax obligations (up to 10 years).
Legal basis: performance of a contract and compliance with a legal obligation.
For product deliveries, we share only the necessary information with our logistics partner DHL.
The data is used exclusively for shipping and order tracking purposes.
Data processed: name, surname, delivery address, phone number, email.
Retention period: 1 year after delivery.
Legal basis: performance of a purchase and delivery contract.
In cases of product returns, exchanges, or warranty claims, we process only the data necessary to verify eligibility and issue a refund or replacement.
Data processed: name, surname, email, order number, tax identification number, purchase details, and reason for return.
Retention period: 10 years, in accordance with accounting and tax regulations.
Legal basis: performance of a contract and compliance with a legal obligation.
Invoices are issued in accordance with Portuguese and European legislation.
Data is processed solely for fiscal and accounting purposes.
Data processed: name, surname, tax identification number (NIF), billing address, email, purchase date, product description, and total amount.
Retention period: 10 years.
Legal basis: compliance with a legal obligation.
Fun Padel may use automated verification and analysis tools to detect and prevent fraudulent transactions or misuse of payment methods.
Data processed: email, customer ID, IP address, billing and delivery addresses, payment method, order value, and purchase frequency.
Retention period: up to 3 years after the last contact.
Legal basis: legitimate interest.
In accordance with the General Data Protection Regulation (GDPR), you have the right to:
To exercise your rights, please contact us at:
📧 funpadel15@gmail.com
Fun Padel applies appropriate technical and organizational measures to protect personal data against loss, unauthorized access, alteration, or disclosure.
All data is stored on secure servers located within the European Union.
This privacy policy may be updated periodically.
The most recent version will always be available on www.funpadel.pt.
This policy complies with:
Fast delivery: 2–3 business days
The best prices on the web
30 days to return the product
Helpful customer support
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